Information on the Protection of Personal Data

As HOEK TEKSTİL LİMİTED ŞİRKETİ, we place great importance on the processing and protection of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”). We would like to inform our customers about our purposes and methods for collecting, processing, and transferring personal data, as well as your rights arising from the Law.

1. Methods of Collecting Personal Data

As the data controller, HOEK TEKSTİL LİMİTED ŞİRKETİ collects your personal data through verbal, written, or electronic means such as our website, social media channels, mobile applications, or other methods, in accordance with our legal obligations and for the purposes of:

Allowing you to benefit from our brand’s services,

Informing you about our campaigns with your consent,

Recording your suggestions and complaints,

Improving our service standards,

Defining and implementing our commercial and business strategies.

2. Processing of Personal Data and Purposes

As the data controller, HOEK TEKSTİL LİMİTED ŞİRKETİ may collect, record, store, retain, update, periodically review, rearrange, classify, or process your personal and/or sensitive personal data through call centers, written communication channels, social media platforms, mobile communication tools, in-store interactions, or any similar means.

These data may be shared with:

Our partners (natural or legal persons),

Public institutions and organizations we are legally obligated to share with,

Third parties located in Turkey or abroad,

in accordance with legal or actual service-related necessities, with your consent and within the scope of the law.

The data are processed for the following purposes:

Ensuring you benefit from our services,

Informing you about campaigns (with your approval),

Responding to feedback and complaints,

Improving service quality,

Defining and implementing HOEK’s business strategies.

3. Transfer of Personal Data

HOEK TEKSTİL LİMİTED ŞİRKETİ may transfer your personal data—either domestically or internationally—with your explicit consent or in line with the security and confidentiality principles set forth in the Law. These transfers may be to

Group companies

Business partners,

Suppliers,Audit firms,Clients we have service contracts with,

Official authorities when legally required.

The data is shared only for the purposes of executing company operations, improving service quality, maintaining relationships with customers, and facilitating communication.

4. Rights of the Personal Data Subject (According to Article 11 of the Law)

As per the Law, data subjects have the right to:

For questions or concerns, you can contact us using the details below:

Privacy and Security

HOEK TEKSTİL LİMİTED ŞİRKETİ Online Shop may request some of your personal information (name, age, interests, email, etc.) to provide better service. This information is used only by HOEK TEKSTİL for purposes such as:

Periodic campaigns,

Special promotions based on customer profiles,

Preventing unsolicited emails through customer segmentation.

HOEK TEKSTİL does not share, sell, or use this information for any activity outside its business purposes without your consent.

Personal information will only be disclosed to official authorities if required by law.

Customers can access and modify their data exclusively. No one else can access or alter this information. Additionally, credit card details entered during payment are never stored on our servers or those of third parties. Transactions take place directly between you and the bank through secure interfaces.

Use of Cookies

Cookies are small text files stored on your device when you visit our site. These are used to: Customize the website according to your preferences,

Remember important information (e.g., language or location settings),

Improve functionality and speed for future visits,

Collect statistical data to enhance site usability and design.